The individual is in another state and indicated that it was working. I recall changing a security setting within Outlook as well as setting the IE security settings to default. I also deleted temp files and changed the Advanced settings back to default within IE.
Second Solution...
Other situation, it was a setting in Outlook that was chosen as a "restricted" setting. Try to switching it,
Third Solution...
In Microsoft Outlook, select:Third Solution...
Tools > Options > Mail Format > Message Format >
Check the options "Use MS Office Word to... etc."
Good luck, moga berhasil... ;-)
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